End User License Agreement

PlayPCKL LLC — End User License Agreement Version: 1.0 Effective date: November 2, 2026 1. Who this agreement covers This End User License Agreement (“Agreement”) is between PlayPCKL LLC (“PlayPCKL,” “we,” “us,” or “our”) and you. It governs your access to and use of the PlayPCKL player mobile and web applications, organizer web application, and associated software, including features for leagues, tournaments, and casual play (collectively, the “Applications”). If you use an Application on behalf of a club, venue, company, association, or other organization, you represent that you have authority to act for that organization. You accept this Agreement for yourself and, to the extent of your authority, that organization. You may not accept this Agreement on behalf of other individual users merely by adding them to an event or roster. 2. Acceptance and related documents By selecting “I agree and continue,” you accept this Agreement and the PlayPCKL Terms of Service (https://playpckl.com/terms/). Our Privacy Policy (https://playpckl.com/privacy/) explains how we collect, use, disclose, and retain personal information. You may review these documents before accepting. If you do not agree, do not proceed into the Applications. You may contact us for help or to request account deletion. This Agreement supplements the Terms of Service. If they conflict, this Agreement controls only concerning the software license and the Apple-specific provisions below. The Terms of Service otherwise govern use of the Services. A separate written agreement signed by PlayPCKL and your organization controls where it expressly modifies these documents. Acceptance does not purchase a subscription, authorize a charge, or replace any separate permission required for text messages, marketing, or other optional activities. 3. Eligibility and account responsibility You must meet the eligibility and age requirements in the Terms of Service. Use your own account and safeguard your sign-in methods. Do not share authentication codes or allow someone else to act through your account. Notify us promptly if you suspect unauthorized access. Organizer and staff permissions apply only to the organizations, events, and functions for which access has been granted. Access to one organization does not authorize access to another organization’s information. 4. Your license While you comply with this Agreement and the Terms of Service, PlayPCKL grants you a limited, nonexclusive, nontransferable license to install and use the mobile Applications on devices you own or control and to access the web Applications through supported browsers. This license permits personal participation and authorized organization administration, including commercial operation of your own club, venue, leagues, or tournaments through the features available to your account. The Applications are licensed, not sold. No ownership of the Applications, source code, trademarks, or other PlayPCKL intellectual property transfers to you. Rights not expressly granted remain with PlayPCKL and its licensors. Apple-specific license rules appear in Section 12. 5. Restrictions Except where applicable law or an applicable third-party license permits otherwise, you may not: • Copy, sell, sublicense, redistribute, or commercially resell the Applications or access to them without our written permission. • Reverse engineer, decompile, or attempt to obtain source code. • Bypass authentication, subscription requirements, role permissions, security controls, or usage restrictions. • Access, collect, export, or disclose information you are not authorized to use. • Scrape the Applications or use automated access without our permission. • Introduce malicious software, disrupt service, manipulate competition records fraudulently, or use the Applications to harass, deceive, or harm others. • Remove proprietary notices or misrepresent the Applications as your own product. These restrictions do not prevent ordinary use of authorized sharing, reporting, export, and integration features. 6. Player and organizer responsibilities Players are responsible for information and results they submit and for following applicable event rules. Organizers are responsible for administering their activities, managing staff access, reviewing generated schedules and competition settings, and communicating accurate information to participants. Before importing information or registering another person, you must have the authority and permissions required for that activity. An imported roster or organizer action does not establish that another person has personally accepted this Agreement. Use participant information only for authorized purposes consistent with the Terms of Service, Privacy Policy, and applicable law. Access to contact information does not authorize unrelated marketing or unrestricted redistribution. 7. Content, records, and event participation Ownership and permitted use of content you submit are governed by the Terms of Service. Information available through an Application may change as organizers, players, and authorized staff update it. Review important schedules, registrations, scores, and payment details, and report errors promptly. Access to an Application does not itself guarantee entry into an event, court availability, a particular competitive outcome, or another person’s conduct. This Agreement licenses software. It does not replace event-specific rules, participation agreements, or separately presented waivers. 8. Paid features and third-party services Fees, subscriptions, renewals, cancellations, and refunds are governed by the Terms of Service, applicable purchase disclosures, any applicable written organizer agreement, and mandatory law. Some functions depend on third-party services, devices, connectivity, or app stores. Applicable third-party terms also apply when you use those services. You are responsible for your device and connectivity costs. Deleting an account and cancelling a subscription are separate actions; consult the Terms of Service for the applicable cancellation process. 9. Updates, availability, and support We may provide updates to maintain, secure, or improve the Applications. Some features may require a supported software version or updated operating system. Features may change or be discontinued, subject to applicable law and any express contractual commitments. We do not promise that every feature will remain available indefinitely. Contact hello@playpckl.com for assistance. Unless a separate written agreement states otherwise, no specific support response time or service availability commitment is provided. 10. Suspension and termination We may restrict or suspend access when reasonably necessary to address a material violation, security threat, fraud, unlawful activity, or legal requirement. Where practicable and appropriate, we will provide notice and an opportunity to resolve the issue. You may stop using the Applications at any time and may initiate account deletion through the available account controls or contact us for assistance. When your license ends, you must stop using the Applications. Termination does not eliminate accrued payment obligations, applicable refund rights, or rights that cannot lawfully be waived. Personal information is handled according to the Privacy Policy and applicable law. 11. Warranties and liability The warranty disclaimers and limitations of liability in the Terms of Service apply to the Applications and this Agreement. Nothing in this Agreement excludes or limits a warranty, remedy, or liability that applicable law does not permit us to exclude or limit. Mandatory consumer protections remain available to you. 12. Additional terms for Apple-distributed Applications For Applications obtained through Apple: • This Agreement is with PlayPCKL LLC, not Apple. PlayPCKL is responsible for the Application and its content. • The license is nontransferable and permits use on Apple-branded products you own or control under Apple’s Usage Rules, including permitted Family Sharing and volume purchasing. • PlayPCKL provides required maintenance and support; Apple has no such obligation. • PlayPCKL is responsible for applicable warranties. For warranty nonconformity, notify Apple for a refund of the Application’s purchase price, if any. Apple has no further warranty obligation to the extent legally permitted; remaining warranty claims are PlayPCKL’s responsibility. • PlayPCKL, not Apple, handles product, regulatory, consumer-protection, and privacy claims, and investigates, defends, settles, and discharges third-party intellectual-property infringement claims. • You represent that you are not in a U.S.-embargoed or designated terrorist-supporting country or on a U.S. prohibited-party list. • You must comply with applicable third-party agreements. • Apple and its subsidiaries are third-party beneficiaries entitled to enforce this Agreement upon your acceptance. Developer contact information appears in Section 15. 13. Agreement changes and acceptance records We will identify revisions by version and effective date and notify you of material changes. When we designate a revised version as requiring acceptance, you must expressly accept it before continuing to use protected Application features. We may record your account identifier, the accepted document versions, the date and time of acceptance, and limited technical information identifying the Application used. These records document your acceptance and are handled according to the Privacy Policy and applicable law. 14. General provisions If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. A delay in enforcing a provision does not waive our right to enforce it later. This Agreement does not create an employment, agency, partnership, or joint-venture relationship. 15. Contact PlayPCKL LLC 232 Ellisview Dr Cary, NC 27519 Telephone: (919) 727-7255 Email: hello@playpckl.com Website: https://playpckl.com/